Please view our frequently asked Questions. If you are unable to find an answer to your question please feel free to contact us, or call us at the store: 604.536.6776.
How long will it take to get my order? We will normally ship your order on the same or next business day. The time it takes is dependent on your location. We also offer in-store pick up for our local customers or any of our customers visiting us.
What is the return policy?
Our return policy is 30 days from purchase date for orders shipped online, and 7 days return/ 14 day exchange for product picked up in store.
Can I purchase products online?
Yes! You can purchase products online. You will find a limited number of products available online at DocksteaderSports.com. We are currently focusing on limited categories and will bring other sports online as seasons approach. Products purchased online will be shipped from our local store, as well as being available for pickup. All of our stores are independently owned and operated, which means the mix of products available is dependent on what each store has in stock. We will be expanding our selection with Baseball, Soccer and Lacrosse in 2019, followed by Fitness, Footwear and Apparel.
Will all products be available for online purchasing?
As mentioned, not all products will be available for purchase online. Currently DocksteaderSports.com offers hockey, Semiahmoo Team wear, and baseball products for online purchase. Other sport categories and products will be added in the future.
Some items will not be eligible for online purchase due to manufacturer restrictions. Other items may be too large or too expensive to ship. Products available for online purchase will feature an “Add to Cart” button. Those products not available for online purchase will show a “Not Available Online” message indicating that this product cannot be purchased online.
All products found on DocksteaderSports.com will carry one of the following statuses indicating the availability of the product for purchase:
Available Online: This product can be purchased online or reserved online and picked up in-store.
Available In-Store: This product is available in store for purchase.
Not Available Online: This product cannot or is ineligible to be purchased online.
Sold Out: This product is out of stock and cannot be purchased online or in-store.
Do all Source For Sports Stores sell all the same products and sports categories?
No, each Source For Sports store is independently owned and operated and sells products and sports categories that meet the needs of their local communities.
If you’re looking for a specific product, please contact or visit your local Source For Sports store.
How do I know what size I am?
While we offer sizing guidance on the footer section of DocksteaderSports.com, it is to be used a guide and cannot guarantee proper fitting. The most accurate way to ensure that you are getting a proper fit is to visit Docksteader Source For Sports at 101 2381 King George Boulevard Surrey, British Columbia.
What form of payment is accepted upon online and in store checkout?
We accept MasterCard and Visa credit cards, as well as Source For Sports Gift Cards as payment for online purchases. You can also pay for products in store with both Credit Cards, Gift Cards, Cash, and Debit. We also accept PayPal as payment for online purchases.